More Than Transportation.... Peace-of-Mind.

The following is a letter from Ralph Hansen, President of The Caring Coach, to an actual customer. It perfectly illustrates the difference in the level of service between traditional taxi, limo and livery services and The Caring Coach - service and communication that builds trust, confidence and peace-of-mind:

"Hello Joe,

 

Being a caregiver all the way from California and your mom in New Jersey creates the need for someone to stand in the gap for your mom and be a resource that you can depend on. The Caring Coach is here to fill that need for you.

 

Your Mom's Doctor's appointment went fine this morning. They accomplished everything they needed to, however, they informed me that she missed a few important  phone calls when they tried to reach her. She did call them later but only got their voice mail. They did not return a call to her, so the information was not received.

 

Going forward, I think future appointments and times should be confirmed to avoid miscommunication and mistakes. The medical facility is quick to blame their senior patients for errors and mom doesn't need to stress about these things. In this case I think the errors have been more on the facility's side due to failure to follow through on their part. Your mom is very "with it" and a pleasure to work with.

 

Going forward, I will be glad to accommodate any thing you need me to do. 

We should talk soon about her upcoming appointments so I can schedule myself accordingly to accommodate them.

I am here because you cannot be.

 

Best Regards,

 

Ralph C. Hansen, President

The Caring Coach, LLC

PHONE: 973-453-6464

wecare@thecaringcoach.com

www.thecaringcoach.com

The Right Transportation Options For Those Who Are Less Than Fully Mobile Can Provide Independence, Dignity & Self-Worth.

Hi, I’m Ralph Hansen, the president and founder of The Caring Coach.

It may be sometimes hard to remember, but there once was a time when you first learned how to drive, got a driver’s license and took to the open road, on your own, for the very first time.

Maybe it seems like long ago – or just yesterday – but if you try you’ll remember the exhilaration of knowing, at a moment’s notice, you had the freedom to walk out the door, jump in your car, turn the key and be on your way. The world was yours, whenever and wherever you wanted to go.

Oftentimes the years make what was a unique, thrilling experience into something mundane, something we take for granted, something we don’t even think about or appreciate anymore – until age and its consequences make us realize how precious that independence and freedom really were.

Maybe you – or someone you’re responsible for – has reached the age when doing your own driving is a thing of the past. And maybe you – or someone you care for – can’t rely on an oftentimes unreliable taxi service that is going to simply wait impatiently at the curb while you navigate steps, walkways and sidewalks, sometimes in the rain or snow.

Whether you live on your own or even in an assisted living community, or you’re responsible for someone who does, The Caring Coach is the answer to maintaining your independence, freedom and dignity.

With one phone call you can recapture that peace-of-mind of knowing you can get where you want or need to be when you need to be there. Medical appointments, social engagements – whatever – The Caring Coach is your ticket to maintaining the lifestyle you want, where you want.

We don’t provide car service. The Caring Coach provides care service.

We meet you at your door, and will even, upon request, come into your home to help with your coat, hat, gloves, and scarves. We will gather up whatever you need to travel – even medical records. We’ll even make sure the house is locked and secure and you have your keys before we leave.

We’re at your side at all times. We help you out of the house and provide whatever assistance you require, safely walking you to and into the vehicle.

We will help you out and into your appointment the same way. And, in most cases, we’ll wait for you to finish and return you safely home. And that means into the home, with the door locked behind us when we leave.

If you’re a senior, or someone who needs special help getting from here to there, The Caring Coach is there to provide the proper level of assistance for you to maintain your freedom and independence.

   

If you’re a caregiver you can give us detailed instructions to follow and we’ll stay in touch with you as often as you’d like, giving you peace of mind knowing your loved one is in the best of hands.

Freedom and independence are often taken for granted, until they disappear. 

With The Caring Coach they don’t have to. Maintain the lifestyle you want, where you want, by using the compassion and extra help The Caring Coach provides.

I’m Ralph Hansen from The Caring Coach – your partner in independence, freedom and dignity.

www.thecaringcoach.com